Our Plans
Our Travel Protection programs provide extensive trip coverage when the unexpected arises before or even during your travels. Play Travel Protection is underwritten by US Fire and Nationwide® Mutual Insurance companies and offers a broad range of coverage to protect your travel investment.
Products
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Play Travel Protection Program - Cancel For Any Reason
This Travel Protection Program with Cancel For Any Reason (CFAR) is for US Residents* traveling to US-based and international locations (not subject to published travel restrictions). The Play Travel Protection Program is underwritten by Nationwide Mutual Insurance Companies and Affiliated Companies, Columbus, OH.
All references to currency are in United States dollars.
*Schedule of Benefits
| BENEFITS | LIMITS PER RESERVATION |
| Cancel For Any Reason (CFAR) | 75% reimbursement Included |
| Emergency Travel Assistance with Limited Concierge | Included |
| Pre-existing Condition Exclusion Waiver | Included |
| Trip Cancellation | 100% of Trip Cost up to $100,000 |
| Trip Interruption | 100% of Trip Cost up to $100,000 |
| Trip Delay | $600 (Min 6 hours delay) |
| Baggage/Personal Effects | $1,000 ($300 per article limit, $500 combined max for valuables) |
| Baggage Delay (Outward Journey Only) | $1,000 (Min 12 hours delay) |
| Accidental Death and Dismemberment | $25,000 |
| Emergency Accident and Sickness Medical Expense | $25,000 |
| Emergency Dental | $500 |
| Emergency Medical Evacuation/Repatriation of Remains | $250,000 |
| Sports Equipment Rental | $1,000 |
| Lost Skier Days | $1,000 |
* Up to the lesser of the Trip Cost paid or the trip Cancellation Benefit amount.
* This Program is for US Residents traveling to US-based and international locations (not subject to published travel restrictions).
* Maximum Trip Cost is $100,000.
* Maximum Length of Trip is ninety (90) days.
* The Pre-existing Condition Exclusion applies to Trip Cancellation, Trip Interruption, Trip Delay, Accident and Sickness Medical Expense: A Loss caused by or resulting from a Pre-existing Condition(s) shall be Excluded, unless: (a) the Policy is purchased within fourteen (14) days of Your initial Trip deposit; (b) the booking for the Covered Trip must be the first and only booking for this travel period and destination; and (c) You are not disabled from travel at the time You pay the premium.
**Cancel For Any Reason (CFAR) Benefit is NOT available to residents of New York or Washington.
** This extra coverage is optional and must be shown on your Confirmation of Benefits/Coverage Verification. If You are prevented from taking the Covered Trip for any reason not otherwise covered by this Policy, We will reimburse You or Your designated representative for 75% of the prepaid, forfeited, non-refund.
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| TRAVEL PROTECTION FOR RESIDENTS OF CANADA | |
| View Sample Certificate | |
| BENEFITS | LIMITS PER RESERVATION |
|---|---|
| Trip Cancellation | 100% of Trip Cost up to $100,000 |
| Cancel For Any Reason |  Not Included on Standard CanAm Protection |
| Trip Interruption | 100% of Trip Cost up to $100,000 |
| Baggage/Personal Effects Per Article Limit Combined Articles Limit |
$1,000 $300 $500 |
| Baggage Delay (12 hours) | $1,000 |
| Emergency Medical Evacuation/Medically Necessary Repatriation/Repatriation of Remains | $250,000 |
| Emergency Travel Assistance | Included |
*Up to the lesser of the Trip cost paid or the limit of Coverage on Your Confirmation of Benefits
**Not eligible for residents of Quebec
Travel Protection Underwritten by Northbridge Insurance
105 Adelaide St W, Toronto, ON M5H 1P9, Canada. Travel Protection Offered by CanAm Special Risk Insurance Agency (2018) Limited
PO Box 62, Station A Windsor, Ontario N9A 6J5
24/7 Travel Assistance Services
24/7 Travel Assistance Services includes Medical Emergency, Concierge Service, Business Concierge, Political and Natural Disaster Evacuation. Please contact Active Care Management (aka the Assistance Company).
IN THE EVENT OF AN EMERGENCY, PLEASE CONTACT
ACTIVE CARE MANAGEMENT (aka Assistance Company) IMMEDIATELY toll-free at 1-877-251-4525 or collect where available at 519-251-7804
For non-emergency assistance needs, the Assistance Company can also be contacted via email at [email protected].
Active Care Management
3355 Munich Court
Windsor, Ontario N8N 5G2
Email: [email protected]
Toll Free: 1-877-251-4525
Local: 519-251-7804
Sales Related Inquiries
CanAm Special Risk Insurance Agency (2018) Limited
PO Box 62, Station A
Windsor, Ontario N9A 6J5
Email: [email protected]
Toll Free: 855-856-7574
Local: 519-988-7021
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| CANCEL FOR ANY REASON TRAVEL PROTECTION FOR RESIDENTS OF CANADA | |
| View Sample Certificate | |
| Travel Protection Program for Canadian Residents traveling to world-wide locations (unless subject to published travel restrictions) can be obtained through CanAM. This unique program bundles protection against risks incidental to planned travel such as cancellation, delay, and interruption. Additionally, travel assistance services such as identity theft resolution, concierge service, and political and natural disaster evacuation may be included. | |
| BENEFITS | LIMITS PER RESERVATION |
|---|---|
| Trip Cancellation | 100% of Trip Cost up to $100,000* |
| Cancel For Any Reason |  60% reimbursement benefit included |
| Trip Interruption | 100% of Trip Cost up to $100,000* |
| Baggage/Personal Effects Per Article Limit Combined Articles Limit |
$1,000 $300 $500 |
| Baggage Delay (12 hours) | $1,00 |
| Emergency Medical Evacuation/Medically Necessary Repatriation/Repatriation of Remains | $250,000 |
| Emergency Travel Assistance | Included |
*Up to the lesser of the Trip cost paid or the limit of Coverage on Your Confirmation of Benefits
Travel Protection Underwritten by Northbridge Insurance
105 Adelaide St W, Toronto, ON M5H 1P9, Canada. Travel Protection Offered by CanAm Special Risk Insurance Agency (2018) Limited
PO Box 62, Station A Windsor, Ontario N9A 6J5
24/7 Travel Assistance Services
24/7 Travel Assistance Services includes Medical Emergency, Concierge Service, Business Concierge, Political and Natural Disaster Evacuation. Please contact Active Care Management (aka the Assistance Company).
IN THE EVENT OF AN EMERGENCY, PLEASE CONTACT
ACTIVE CARE MANAGEMENT (aka Assistance Company) IMMEDIATELY toll-free at 1-877-251-4525 or collect where available at 519-251-7804
For non-emergency assistance needs, the Assistance Company can also be contacted via email at [email protected].
Active Care Management
3355 Munich Court
Windsor, Ontario N8N 5G2
Email: [email protected]
Toll Free: 1-877-251-4525
Local: 519-251-7804
Sales Related Inquiries
CanAm Special Risk Insurance Agency (2018) Limited
PO Box 62, Station A
Windsor, Ontario N9A 6J5
Email: [email protected]
Toll Free: 855-856-7574
Local: 519-988-7021
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| PLAY TRAVEL PROTECTION - Max Plan | |
| View Sample Certificate | |
| BENEFITS | LIMITS PER RESERVATION |
|---|---|
| Optional Cancel for Any Reason | |
| Emergency Travel "Non-Insurance" Assistance with Limited Concierge | |
| Pre-existing Condition Exclusion Waiver | |
| Trip Cancellation | 100% of the trip cost up to $100,000 |
| Trip Interruption | 100% of the trip cost up to $100,000 |
| Trip Delay | $600 (Minimum 6 hr. delay) |
| Baggage / Personal Effects | $1,000 |
| Baggage Delay (Outward Journey Only) |
$1,000 (Minimum 12 hr. delay) |
| Accidental Death & Dismemberment | $25,000 |
| Emergency Accident and Sickness Medical Expenses |
$15,000 |
| Emergency Medical Evacuation / Repatriation of Remains |
$100,000 |
| Pre-Existing Conditions | Covered if purchased within 14 days of initial trip deposit. |
* This Program is for US Residents traveling to US-based and worldwide destinations (not subject to published travel restrictions).
* Maximum Trip Cost is $100,000.
* Maximum Length of Trip is one hundred ten (110) days
*15 day free look included in all states except Washington state; in Washington state the free look is 14 days.
*Program cost is 7% x Trip cost.
*Play Travel Protection Max Plan has insurance underwritten by United States Fire Insurance Company of Morristown, New Jersey 07960.
While on your trip: 24/7 Emergency Travel Assistance Call:
- 24/7 Non-insurance Emergency Assistance:
- Within U.S./Canada: (833) 425-5099
- Outside U.S./Canada: (603) 952-2684
- Claims questions:
- Within U.S./Canada: (833) 610-0736
- Outside U.S./Canada: (843) 494-5909
- Plan & Coverage questions:
- Within U.S./Canada: (833) 610-0736
- Outside U.S./Canada: (843) 494-5909
GENERAL DISCLOSURES
This policy provides coverage only related to Your Trip. You may have coverage from other sources that provides you with similar benefits subject to different restrictions. You may wish to compare the terms of this policy with your existing life, health, home, and automobile insurance policies. If you have any questions about your current coverage, call your insurer or insurance agent or broker. Your travel retailer may not be licensed to sell insurance in all states, and therefore cannot answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. This policy may not provide coverage for or may limit coverage related to pre-existing conditions. The purchase of travel insurance is not required in order to purchase any other product or service. In addition to your policy, the product you are purchasing may contain other non-insurance services and/or cancellation fee waivers offered by companies other than Nationwide.
- Maryland Residents: The offered insurance coverage may duplicate certain provisions of insurance coverage already provided by the purchaser’s homeowner’s insurance, renter’s insurance, health insurance, or similar insurance coverage. The Commissioner may be contacted to file a complaint at: Maryland Insurance Administration, ATTN: Consumer Complaint Investigation (Property/Casualty), 200 St. Paul Place, Suite 2700, Baltimore, MD 21202.
- Delaware Residents: The offered insurance coverage may duplicate certain provisions of insurance coverage already provided by the purchaser's homeowner’s insurance, renter’s insurance, health insurance, or similar insurance coverage. The purchase of travel insurance would make the travel insurance coverage primary to any other duplicate or similar coverage.
- California Residents: For additional information, contact the California Department of Insurance Consumer Hotline, 800-927-4357 or 213-897-8921.
- New York Residents: The licensed producer represents the insurer for purposes of the sale of the insurance. Compensation paid to the producer may vary depending on the policy selected, the producer’s expenses, volume of business, or the profitability of the insurance contracts. Except as otherwise provided by law, the purchaser may request and obtain information about the producer’s compensation based on the sale or any alternative quotes by requesting such information from the producer.
Play Travel Protection is distributed exclusively through InsureStays.com's network of agents, agencies, and authorized travel retailers. See www.InsureStays.com.