US Travelers
Claim Filing Options:
Email nwtravclaims@cbpinsure.com to request claims representative to email you a claim form and claim instructions.
If you would like to speak to a claim representative, call 833-610-0736.
*Please note that call volume is increased during events causing increased claim requests.
Click the below link to locate your claim type and download the claim package.
*Please follow instructions on claim form completely and for supporting documentation needed to process your claim. Submission of claim form and supporting documents should be sent to nwtravclaims@cbpinsure.com.
Canadian Travelers
Old Republic Insurance Company of Canada Claim Contacts:
Customer Service
Toll Free: 1-888-584-6171
Direct Dial: 905-667-0299
While on your trip: 24/7 Emergency Travel Assistance Call:
- 24/7 Emergency Assistance:
- Within U.S./Canada: (800) 334-7787
- Collect: (603) 952-2684
Old Republic Insurance Company of Canada
Travel Claims Department
P.O. Box 557, Hamilton, Ontario L8N 3K9
Fax: 1-866-551-1704
Email: canadianclaims@orican.com
Click the below link to download the claim form.
*Please follow instructions on claim form completely and for supporting documentation needed to process your claim.